Refund Policy

Company policy

I.GENERAL

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern YES Germany with you in relation to this website/mobile and the product which you purchase through this website/mobile . The term ‘YES Germany’ or ‘us’ or ‘we’ refers to the owner of the website/mobile . The term ‘you’ refers to the user/viewer of our website.

II.TERM & TERMINATION

  1. This Agreement will remain in full force and effect until terminated, for using the platform or purchasing the products in any form or capacity. Provided, we have the right to immediately terminate your access or usage and remove non-compliant information or material, in case of non-compliance with the terms and conditions or our privacy policy
  2. The User shall be obligated to clear any dues with us for any of its Services which you have procured. YES Germany shall not be liable to you or any third party for any termination of your access to the Services.

REFUND POLICY:

1. REGISTRATION FEE: If the Candidate backs out I requests for stopping the process for his/her personal reasons, refund of the registration fee will be dealt with as under :

  •  Within 15 days of backing out Candidate will get a 75% registration fee refund.
  •  Beyond 15 days but before 30 days of backing out, the Candidate will get a 50% registration fee refund.
  • Beyond 30 days but before 45 days of backing out, the candidate will get a 25% registration fee refund
  • Beyond 30 days but before 45 days of backing out and receipt of acceptance letter from the University. No claim of refund of Registration amount will be entertained
  • After the lapse of 45 days of backing out and even if there is no acceptance letter from the University: No claim of refund of Registration amount will be entertained.
2. SECOND INSTALLMENT / ADMISSION SERVICE FEE:
If the Candidate backs out or stops the process for their personal reason AFTER getting admission from University:
  •  Candidate has to pay 2nd installments in full.
  •  No refund of Registration Fee.
3. THIRD INSTALLMENT VISA SERVICE FEE:
If the Candidate back out or stop the process for their personal reason AFTER the visa is done
  • Candidate has to pay 3rd Installment in full.
  • No refund of Registration Fee and 2nd installment

OTHERs: Please write to YES Germany in case you have other preferences or need a change in terms and conditions.
Also, please refer to YES Germany website https://www.yesgermany.com/

When you voluntarily send us electronic mail, we will keep a record of this information so that we can respond to you. We only collect information from you when you register on our site or fill out a form. Also, when filling out a form on our site, you may be asked to enter your name, e-mail address or phone number. you may, however, visit our site anonymously. In case you have submitted your personal information and contact details, we reserve the right to Call, SMS, Email or Whatsapp about our products and offers, even if your number has DND activated on it.

I hereby authorize and consent to Yes Germany, either directly or through any third-party service provider, to send me from time to time various information, alerts, SMS messages, other communications, or calls of a commercial nature on the listed telephone numbers. This applies regardless of whether these numbers are registered with the National Do Not Call Registry or listed in the National Customer Preference Register.

I also confirm that I will not hold Yes Germany or its third-party service provider liable for, nor will I institute a complaint under the Telecom Commercial Communications Customer Preference (TRAI) Regulations, 2010, or any applicable amendments, in relation to receiving such messages or calls.

This consent will be auto-renewed every month. If you wish to discontinue this service, please send an email to info@yesgermany.combefore the renewal due date or call our support number at +91 8070606070 .

PRIVACY POLICY

Explore a space where trust is built, privacy is prioritized, and your information is protected. Our commitment to transparency and security for your peace of mind.

YES Germany operates the https://www.yesgermany.com/ website, which provides the SERVICE.

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the yesgermany.com website.

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at https://www.yesgermany.com/, unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.

Log Data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

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